Shipping policy
Shipping Policy
Thank you for shopping at BetterSaid.co LLC! We strive to provide a smooth and efficient shipping experience. Please review the following information regarding our shipping policies within the United States.
Processing Time:
- Orders are typically processed within 2-5 business days.
- All of our products are printed on demand in partnership with CustomCat. This process can influence processing times, and we appreciate your understanding.
- Please note that processing time is in addition to shipping time.
- Processing time may vary during peak seasons or promotional periods, especially during holidays or periods of high order volume.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates:
- We offer the following shipping rates within the United States:
* $2.99 for orders up to $29.99
* $3.99 for orders between $30 and $39.99
* $4.99 for orders between $40 and $49.99
* Free for orders over $50
Shipping Destinations:
- We currently ship to addresses within the United States only.
Estimated Delivery Time:
- You can expect to receive your order around 2-6 business days after your order ships, often sooner depending on how far you are from Detroit, MI. Please note that these times are estimates and not guarantees.
- All orders ship from Detroit, MI. Please note that delivery times may be affected by factors such as carrier delays and holiday seasons.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
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You can track your order using the tracking number provided on the carrier's website. Please refer to the tracking instructions in your confirmation email.
Shipping Carrier:
- We utilize OSM and UPS for our shipping services.
Shipping Address:
- Please double-check your shipping address before completing your order. Incorrect addresses can lead to delivery delays or lost packages, and we are not responsible for errors made by the customer.
- If you need to update your shipping address after placing an order, please contact us immediately at info@bettersaid.co. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us at info@bettersaid.co within 10 days of the estimated delivery date.
- We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Contact Us:
- If you have any questions or concerns regarding our shipping policy, please contact us at info@bettersaid.co.
Changes to this Policy:
- We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.
Effective Date: March 12, 2025