Shipping policy

Shipping Policy

Thank you for shopping at BetterSaid.co LLC! We strive to provide a smooth and efficient shipping experience. Please review the following information regarding our shipping policies within the United States.

Processing Time:

  • Orders are typically processed within 2-5 business days.
  • All of our products are printed on demand in partnership with CustomCat. This process can influence processing times, and we appreciate your understanding.
  • Please note that processing time is in addition to shipping time.
  • Processing time may vary during peak seasons or promotional periods, especially during holidays or periods of high order volume.
  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Rates:

  • We offer the following shipping rates within the United States:
    * $2.99 for orders up to $29.99
    * $3.99 for orders between $30 and $39.99
    * $4.99 for orders between $40 and $49.99
    * Free for orders over $50

Shipping Destinations:

  • We currently ship to addresses within the United States only.

Estimated Delivery Time:

  • You can expect to receive your order around 2-6 business days after your order ships, often sooner depending on how far you are from Detroit, MI. Please note that these times are estimates and not guarantees.
  • All orders ship from Detroit, MI. Please note that delivery times may be affected by factors such as carrier delays and holiday seasons.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the tracking number provided on the carrier's website. Please refer to the tracking instructions in your confirmation email.

Shipping Carrier:

  • We utilize OSM and UPS for our shipping services.

Shipping Address:

  • Please double-check your shipping address before completing your order. Incorrect addresses can lead to delivery delays or lost packages, and we are not responsible for errors made by the customer. 
  • If you need to update your shipping address after placing an order, please contact us immediately at info@bettersaid.co. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact us at info@bettersaid.co within 10 days of the estimated delivery date.
  • We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please contact us at info@bettersaid.co.

Changes to this Policy:

  • We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.

Effective Date: March 12, 2025